Privacy Policy

1. Introduction

The Association of Chandlers and Ship Suppliers of Nigeria (ACSSN) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://chandlersnigeria.com.

By using the website, you consent to the data practices described in this policy. If you do not agree, please do not use the website.

2. Information We Collect

We may collect two types of information:

A. Personal Information You Voluntarily Provide:

• Name
• Email address
• Phone number
• Company name
• Any information you submit through contact forms, membership applications, or email inquiries

B. Non-Personal Information Automatically Collected:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the website
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested information about membership, ship supply services, or the association
• To process membership applications
• To improve our website and user experience
• To monitor website security and prevent fraud
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the website may not function properly if you disable cookies.

5. Third-Party Services

We may use third-party service providers to assist with website operations, including hosting services, analytics (e.g., Google Analytics), and contact form processing. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Google Forms

Our website may embed Google Forms for membership applications, inquiries, or event registrations. When you submit information through a Google Form, the data is collected and stored by Google in accordance with Google's Privacy Policy. We do not control Google's collection or storage of data submitted through embedded forms.

7. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information: access, correction, deletion, and objection. To exercise any of these rights, please contact us using the information in Section 12.

10. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. Your continued use of the website after any changes constitutes acceptance of the updated policy.

12. Contact Information

By using this website, you acknowledge that you have read, understood, and agree to this Privacy Policy.